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Cancellation Policy
Cancellation Policy - Gold Camellia Flowers Trading
Our arrangements are prepared immediately after an order is placed. To maintain freshness and quality, cancellations are only allowed within a short window. This policy helps us deliver the best possible experience to every customer.
1. Cancellation Window
Orders may be cancelled within 10 minutes only after order placement.
2. Prepared Orders
Once an item or bouquet has been arranged, cancellation is not allowed.
3. Cancellation Fees
Cancellation fees apply to:
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Custom bouquets
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Large orders
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Event packages
4. Events & Packages
Event bookings follow separate cancellation terms outlined in the event agreement.
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