Question 1

Do you offer same-day delivery?

Accepted Answer

Yes. Same-day delivery is available subject to order confirmation and daily cut-off times.

Question 2

What is the cut-off time for same-day delivery?

Accepted Answer

Cut-off times vary depending on order volume and location. Please check during checkout or contact us directly.

Question 3

Can I cancel my order?

Accepted Answer

Orders may be cancelled within 10 minutes only after placement. Once preparation begins, cancellation is not allowed.

Question 4

Do you charge deposits for events?

Accepted Answer

Yes. A 50% deposit is required to secure event bookings. Deposit terms are outlined in the event agreement.

Question 5

What payment methods do you accept?

Accepted Answer

We accept Cash on Delivery, Bank Transfer, Card Payment, and Cash Pick-Up.
 (Apple Pay, Google Pay, and online gateways coming soon.)

Question 6

Do you accept WhatsApp or Instagram orders?

Accepted Answer

Yes. Orders placed via WhatsApp or Instagram are subject to the same policies as website orders.

Find Us

Whether you’re shopping for a special occasion, sending a heartfelt gift, or planning an event, we’re always within reach — just a message away.