Privacy Policy
Privacy Policy - Gold Camellia Flowers Trading
Your privacy matters to us. We collect only the information necessary to process your orders and deliver your flowers and gifts safely. We do not use your personal data for marketing unless you give us permission, and we take reasonable steps to keep your information secure at all times.
1. Information We Collect
We collect customer information through:
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Website orders
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WhatsApp orders
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Instagram Direct Messages
Information may include name, phone number, delivery address, order details, and message content.
2. Use of Information
Customer information is used strictly to:
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Process orders
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Arrange deliveries
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Communicate order updates
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Fulfill event and customization requests
3. Marketing Use
We do not send newsletters, promotions, or SMS marketing unless explicit permission is given by the customer.
4. Data Access
Customer data is accessible only by:
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Business owner
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Authorized staff
Delivery personnel do not have access to stored customer data beyond delivery instructions.
5. Stored Content
Photos and messages provided for surprise deliveries or personalization may be stored for order fulfillment purposes.
6. Data Security
We take reasonable measures to protect customer information and prevent unauthorized access.