Delivery Policy - Products
Delivery Policy - Gold Camellia Products
We offer flexible delivery options across the UAE, with free delivery in Dubai for qualifying orders. Whether it’s same-day delivery or scheduled timing, our goal is to ensure your flowers arrive fresh, beautiful, and on time—every time.
1. Delivery Areas
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Dubai: Free delivery for orders AED 300 and above
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Sharjah: Extra charge applies
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Ajman: Extra charge applies
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Abu Dhabi: Extra charge applies
2. Same-Day Delivery
Same-day delivery is available subject to order confirmation and cut-off time.
3. Delivery Time Window
Standard delivery hours:
10:00 AM – 8:00 PM
Exact time delivery is available upon request and confirmation.
4. Delivery Fees
Additional charges may apply for:
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Same-day delivery
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Rush delivery
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Specific locations or remote areas
5. Recipient Availability
If the recipient is unavailable:
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Courier will attempt to call
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Order will be returned
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No refund will be provided
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Re-delivery will incur additional charges
6. Incorrect Address
Customers are responsible for providing accurate delivery details.
Additional charges apply for re-delivery due to incorrect addresses.
7. Delivery Delays
Delays caused by traffic, weather, or unforeseen circumstances will be communicated to the customer.